Lloyds Banking Group will monitor its Workday HR software to help it select the
The number of UK banks reporting productivity gains from artificial intelligence (AI) has doubled
Scottish Widows has moved 3.8 million customer accounts and pension data from multiple legacy
The use of open banking services in the UK has increased by a third
Asked for his advice as to whether it’s a smart idea to switch from being
As a youngster, Simon Goodyear believed there was nothing that couldn’t be solved with
Banco Santander will introduce a mandatory artificial intelligence (AI) training programme for all its
The UK’s National Savings and Investments (NS&I) bank is replacing its legacy core banking
“Technology people just look at the problem differently,” says Kirsty Roth, chief operations and
More investment in businesses led by women and ethnic minorities could increase the UK
Monzo’s recent £21m fine over customer verification failures highlights the cyber security and privacy
The UAE has leapfrogged the UK in the latest fintech market rankings, following a
The Bank of England has completed the replacement of the UK financial system’s “beating
Travelex is replacing multiple legacy core supply chain systems with an off-the-shelf alternative, as it
The Financial Conduct Authority (FCA) has shut down 1,600 websites and 50 finance apps
AIB is embedding artificial intelligence (AI) into business tools throughout the bank for 10,000
Zopa will tap into the tech ecosystem in Manchester through a regional office that
Santander’s proposed acquisition of TSB would require customer accounts to be migrated from the
Artificial intelligence (AI) agents at the Bank of New York Mellon (BNY) have company
ING Bank is currently amid multiple projects to improve its operations through the use
When Chris Loake joined Hiscox in November 2023 as the company’s group information officer,
Fintechs are growing customer bases at a lower rate, but profits and revenues are
The details of about 130,000 UBS staff were leaked after a cyber attack on
Insurance companies are warned to be on their guard against a spreading campaign of
West Brom Building Society is embarking on a three-stage project to build the digital
The UK’s financial services regulator has teamed up with Nvidia to provide an environment
Almost all (96%) of Europe’s largest financial services organisations have been affected by a
Barclays has signed an agreement with public cloud giant Microsoft that will see the
The Commonwealth Bank of Australia (CommBank) plans to accelerate the integration of artificial intelligence
Citigroup is “streamlining” tech support operations in China as part of a global restructure,
Security leaders accustomed to the time-worn cliché of being the guy in IT whose
Businesses are losing out twice by having to support old IT systems that they
The global fintech sector saw its revenues increase three times that of the finance
Zopa Bank will make its current account widely available by the end of this
The UK economy lost £1.17bn to payment fraud in 2024, with a steep increase
The UK’s financial technology sector, or fintech as it is widely known, will see
Lloyds Banking Group and Nationwide Building Society are set to roll out a generative
HMRC has begun the process of breaking away from its heavy reliance on Fujitsu
Financial technology (fintech) companies have a strong security posture but are at risk from
The software arm of Capital One has expanded the availability of a tool that
Quantum computing may still be regarded by many IT leaders as a very niche
UniCredit has signed a 10-year agreement with Google Cloud to “accelerate” its digital transformation
Countries in the Nordic region are planning offline backups to digital payments in the
This year’s Innovate Finance Global Summit (IFGS) event comes with the backdrop of turmoil
Artificial intelligence (AI)-related roles could be the only “safe jobs” in the banking sector
The Financial Conduct Authority (FCA) plans to offer a service where companies under its
Daniele Tonella, global head of IT at ING Bank, tells Computer Weekly about his
Starling Bank has created a US subsidiary where it will target mid-sized banks with
Three announcements in the space of a few days this month suggest financial scams
Lloyds Banking Group will build, deploy and scale artificial intelligence (AI) systems using a
Over £18m was stolen from Santander customers in the UK during the first three
Fintech trade body calls on the government to establish a national centre to help
Banks and tech firms are coming together in an initiative to share information on
Given digital technology is so central to how we live, work, transact and communicate,
Banks are operating a “spaghetti” tech structure that is creating a game of “technology
The government has canned the Payments Services Regulator (PSR) to reduce red tape as
Imagine the impact of a sudden service disruption on your business. Customers unable to
The government-backed Centre for Finance, Innovation and technology (CFIT) has outlined its plan to
In 2024, the Norwegian government set out a national digitisation strategy with the aim
Customers of multiple banks have reported problems banking online, as they struggle to access
The Post Office has made its first official apology to subpostmasters who used its
The UK government has begun its search for an IT supplier to support its
CaixaBank will invest in programmes to make more use of artificial intelligence (AI), as
The CrowdStrike incident in 2024 hit the UK like a hurricane. As it swept
Many companies from a range of industries worldwide are stuck at a trial stage
Fintech investment has been on a downward spiral since 2012, but the second half
MPs have written to bosses at the UK’s biggest banks to shed light on
One of the interesting developments right now is the intersection between AI and Web3.
The Parliamentary Treasury Committee has called on consumers, finance firms and IT suppliers to provide
Customers of Barclays Bank have been left unable to access web app and online
Those Beyond started life as the tech lab of fintech unicorn Thought Machine, supplying
The Digital Operational Resilience Act (DORA) came into force on 16 January 2023. Following
Although they have had two years to prepare for the incoming legislation, a study
Financial services regulators in the UK and New York are to share staff through
The women behind fintechs still face discrimination when seeking investment, despite the issue being
Two separate announcements have highlighted the aggressive cost-cutting measures banks are putting in place as
With cyber criminality and fraud against banks running rampant in recent years and showing
It seems fintech has been replaced by generative artificial intelligence (GenAI) as the most-used
Wendy Redshaw, chief digital information officer (CDIO) at NatWest Retail Bank, has had a
Technology has always been a transformative force, reshaping industries, economies, and societies. In today’s
International financiers have pulled support for a revolutionary paytech system being rolled out in
The Bank of England is launching a consortium where private sector finance organisations and
Ireland’s Department of Social Protection has contracted Tata Consultancy Services (TCS) to provide the
Financial services firm and money transfer specialist MoneyGram has disclosed a breach of customer data
MoneyGram said it is “shocked and disappointed” by Post Office portrayal on a contract breakdown,
Metro Bank has contracted Infosys to support its digital business transformation and use of automation,
HSBC has worked with Quantinuum to trial “the first application” of quantum-secure technology for distributing
Barclays has extended a private cloud contract with HPE to use GreenLake Cloud as a
Mphasis is expanding its UK operation with a central London innovation hub that will provide
Recorded incidents of digitally enabled financial fraud and scams across the UK have hit their
Lloyds Bank is streamlining its trade financing sales through the use of artificial intelligence (AI),
Nationwide Building Society is using Red Hat as part of its application development platform, which
Financial services company BBVA has received approval from the UK regulator for a takeover of
According to the House of Commons, there were approximately 5.6 million private sector businesses in
US bank Wells Fargo has reported a big jump in recommendations from customers after using
On Friday 19 July 2024, the UK awoke to news of a fast-spreading IT outage,
Tata Consultancy Services (TCS) is only bettered in size by Accenture and IBM Global Services,
Nordic banks are turning more eagerly to artificial intelligence (AI) and innovation-led tech partnerships that
The Dutch Authority for the Financial Markets (AFM) and the monetary authority, De Nederlandsche Bank
Technology changes fast and tech jobs are changing just as rapidly, according to Belinda Finch,
Members of the House of Lords are pressing for changes to legislation that will give
Police have shut down a web service used by more than 2,000 criminals worldwide to
Coming from a military intelligence background, focusing on the financing of terrorist groups, I saw
Thousands of fraudulent websites that appear to be those of the UK’s largest retail banks
Nationwide building society is recovering from an IT outage that caused significant difficulties for customers
Nationwide’s proposed takeover of Virgin Money could see a company that has gone through multiple
Dutch companies are vulnerable to deepfake digital fraud due to the country’s high level of
Cloud-first IT strategies seem to be falling out of favour with technology decision-makers and business
American Express has written to customers warning that their account details may have been breached
Insurance services provider Admiral is shifting its core operations to the Google Cloud Platform (GCP),
Tata Consultancy Services (TCS) will provide technology services to over five million pension policies
A cyber attack against the US Securities and Exchange Commission (SEC) that resulted in
Labour peer Prem Nath Sikka has asked the government what it knew about the
More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change
The IT expert who represented Alan Bates and more than 500 subpostmasters in a
Whilst other forms of AI will still drive the bulk of the business impact,
Spanish banking giant Santander has increased its IT workforce to 27,500 globally after adding
Cryptocurrency markets fluctuated wildly on the evening of Monday 9 January after the US
The Metropolitan Police is investigating the Post Office for fraud related to money taken
Visa wants to be at the forefront of the next phase of generative AI
Lloyds Banking Group has launched a digital identity service in partnership with a tech
The rate of cyber fraud dropped slightly over the first six months of 2023,
The meteoric increase of the use of artificial intelligence (AI) across all sectors is
Fintech-based credit services, known as buy now, pay later (BNPL), were used by over
With spending on IT in the finance sector expected to emerge from the doldrums,
Lloyds Banking Group has described the opening of a tech delivery centre in Hyderabad,
Banks should be setting up a quantum computing taskforce, a report from UK Finance
UK fintech unicorn Thought Machine has cut 50 staff in roles it said were
Visa is offering its customers artificial intelligence (AI) advisory services following the launch of
A suspected LockBit ransomware attack on ICBC Financial Services, the US arm of the
Shawbrook Bank has seen a fourfold reduction in the time it takes to process
Cryptocurrency scams have increased by 23% in 2023 compared with the same period last
A million people in the UK could lose easy access to a bank branch
The possibility that this was the case was first raised by security researcher and commentator
JPMorgan Chase has been named the leading global bank for artificial intelligence (AI) maturity
Generative artificial intelligence (GenAI) is expected to take over the jobs of three-quarters of
According to Finastra’s Financial services: State of the nation survey 2023, technology investment is
Consumer affairs and financial services specialists alike have given their backing to new commitments
Sasha Jory developed her IT leadership skills in a series of roles with blue-chip
